Shipping policy
Shipping Rates
Orders received before 10 AM Pacific Standard Time (1 PM EST), Monday through Friday, will be processed for shipment the same day. Orders placed on the weekend or after the 10 AM PST (1 PM EST) cut-off will be processed the following business day. All orders over $99 are eligible for Free Standard Shipping to all 50 states - meaning you'll typically have your order within 3 to 6 business days (excludes weekends and holidays). Standard Shipping is delivered by the United States Postal Service (USPS).
Need your supplies faster? For an additional fee, we also offer expedited FedEx 1 Business Day shipping ($29.99) and FedEx 2 Business Day Delivery ($19.99). We also offer FedEx Ground Delivery (3-5 business days) for $13.99 which provides more comprehensive tracking than standard shipping.
Please note that 1 Business Day Shipping for breathing machines (includes all CPAP, Bilevel, ASV and Humidifier units) may not be available for certain models. Please contact our Customer Care team at 866-564-2252 or email info@easybreathe.com to confirm the immediate availability of your product if you require expedited service.
Orders placed before 10 AM PST (1 PM EST) will follow the schedule below. Orders placed after 10 AM PST (1 PM EST) will be delivered in one additional business day to the schedule below.
| Standard Shipping | 2-Day Shipping | 1-Day Shipping | |
|---|---|---|---|
| Carrier | USPS | UPS | UPS |
| Shipping Rates | $9.99 or free w/$99 purchase | $19.99 | $29.99 |
| Delivery Time | 3-6 business days* | 2 business days* | 1 business day* |
* Business Day = Monday through Friday, excluding national holidays
* All estimates exclude Alaska and Hawaii. Delivery times may be longer to AK and HI addresses.
* USPS shipping times may vary depending on location and any unexpected delays such as storms, train derailments, missed packages at depots, etc. USPS shipping times are not guaranteed. USPS standard shipping is estimated at 3-6 business days but may take longer than expected depending on delays.
Tracking Your Package
Orders placed through FedEx 1-Day, 2-Day or Ground Service will have a tracking number generated within 24 hours of shipment. All FedEx tracking numbers will show up-to-date tracking information online.Orders placed with Standard Shipping (USPS) may take up to 2 business days for the tracking number to become available. The tracking number will be sent to you in an automatic email once it is available. USPS tracking numbers may not show detailed tracking information until 48-72 hours after it is uploaded. More up-to-date tracking information may be obtained by contacting one of our Customer Care specialists at 866-564-2252.
Please contact our Customer Care team or email info@easybreathe.com if you do not receive your order 6 business days after the shipment date of your order.
Saturday Delivery Options
Orders placed on Friday with regular 1-Day shipping will be delivered on the following business day, Monday. If you require Saturday delivery, there is an additional FedEx fee to deliver on a non-business day. The total cost for Saturday delivery, including the $29.99 regular 1-Day Shipping fee, is $79.99.Please call 866-564-2252 to discuss Saturday Delivery options with one of our Customer Care Specialists. Saturday Delivery is not available in all regions. Please note that your order must be placed before 10 AM Pacific Standard Time (1 PM EST) on Friday in order to be delivered the following Saturday with this option.
Military Addresses
Shipping is available to U.S. military addresses (APO, DPO, and FPO) only through the United States Postal Service (USPS). If you require shipping to one of these types of addresses, Standard Shipping must be selected as FedEx service will not be available.Please contact our Customer Care team at 866-564-2252 to ship your order to an APO, DPO or FPO address.
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