I had to order a new one because the other one came apart right where the circular tubing attaches to the clear plastic after only at the most one month of using. I feel it was faulthy!
I new one cost me around $35 for a piece of plastic - who do you blame for this?
The person who helped me get a new tube was very professional and found exactly what I needed without having to buy a whole new face piece. Service was excellent.
