I had a hard time getting used to cpap masks, but this one is the best for me.The pillow is soft around the nasal area and above the mouth. The edges are a little harder on the side of the nose, by my cheek, and sometimes dig into my sin, leaving marks and tender reddedned areas. there are cushions to be used for that problem. I am how going to try the new eson 2 which is an updated version. you can do no wrong with this wonderful mask! I do have to adjust it sometimes in the middle of my sleep, but it is easy , fast. and I go right back to sleep. Very quiet and no leakage if adjusted right. Love it!